In addition to carpet and furniture cleaning jobs, we often get calls about stain removal.
Most spillages and common stains can be treated and removed successfully if we know what we’re dealing with.
However the real problems occur when a customer purchases and uses one of the common stain removal products that are sold in most supermarkets (no names mentioned but there’s more than one offending brand that fits the criteria here…)
Seen here damage to carpets by using over the counter stain removal products.
I still can’t quite get my head around how some of these products can be sold as “stain removers” when they rarely get rid of the stain and often make it far worse and much more difficult to remove to the point sometimes were the stain has been sealed in to the carpet and cannot be removed at all. Often causing irreversible damage to the carpet fibres.
OK, so now I am actually naming and shaming one particular product, however there are many other products that do similar damage:
This is the reason why Gerrards give all our customers a bottle of our own label professional spotter/ stain remover to use in between deep cleans.
It is also our way of saying “Thank You” for your business too!